Last Updated: January 2026
BigRock Review
This review is based on hands-on usage, focusing on real usability, pricing clarity, performance consistency, and support responsiveness rather than promotional claims.
- Why Should You Get:
- 30-day refund policy
- 99.9% uptime
- Free Domain for 1 yr
- Starting Price: ₹159/mo
- Renewal Price: ₹279/mo
BigRock is a well-known Indian web hosting and domain services provider that primarily targets small businesses, startups, and first-time website owners. It is especially popular among users looking for affordable hosting plans with India-focused infrastructure and local payment support. BigRock positions itself as a practical option rather than a premium performance host, focusing on simplicity, bundled services, and predictable hosting for basic to medium-scale websites.
Performance Breakdown: Pros and Cons
- Affordable entry-level hosting plans
- India-based servers suitable for local traffic
- Simple cPanel-based hosting environment
- Good integration with domains and email hosting
- Phone call support
- Performance is average compared to global hosts
- Renewal prices are higher
- Backup options are restricted or paid
- Interface feels dated compared to newer hosts
BigRock: Rating Breakdown
Ease of Use – 8/10
BigRock uses a familiar cPanel interface, which makes it easy for users who have used hosting before. Beginners can manage domains, emails, and files easily, though the overall dashboard feels less modern than newer platforms.
Security Features – 7.5/10
BigRock includes basic security features such as SSL certificates and standard server protection. While adequate for small websites, advanced security features like automated backups, malware cleanup, and enhanced firewalls often require additional purchases.
Storage & Bandwidth – 7.5/10
Storage and bandwidth allocations are sufficient for small to medium websites. However, entry-level plans may rely on traditional HDD storage, which impacts performance compared to SSD or NVMe-based hosting.
Pricing & Value – 8/10
BigRock offers competitive introductory pricing, especially attractive for Indian users. Renewal prices are higher, but still remain reasonable compared to premium international providers when evaluated for basic hosting needs.
Customer Support – 7.5/10
Customer support is available through multiple channels, including phone and tickets. Response quality is acceptable for common issues, though complex technical problems may take longer to resolve.
Key Features Explained (Tried & Tested)
cPanel-Based Hosting
BigRock uses standard cPanel, making hosting management familiar and predictable for users who have worked with other shared hosting providers.India-Focused Infrastructure
Hosting servers located in or optimized for India help reduce latency for Indian audiences and local businesses.Domain & Hosting Bundles
BigRock makes it easy to purchase domains, hosting, and email services together, simplifying setup for non-technical users.Email Hosting Included
Professional email accounts linked to your domain are included with most hosting plans, useful for small businesses.Multiple CMS Support
Supports WordPress, Joomla, Drupal, and other popular CMS platforms through one-click installers.Scalable Plan Structure
Users can upgrade from shared hosting to VPS or reseller hosting as their needs grow, without changing providers.
Value for Money (Pricing & Renewal)
| Hosting Type | Starting Price | Renewal Price | Value Insight | |
|---|---|---|---|---|
| Shared Hosting | ₹159/mo | Buy Now | ₹279/mo | Low-cost entry for beginners |
| WordPress Hosting | ₹199/mo (3 yr) | Buy Now | ₹199/mo (3 yr) | Optimized for WordPress sites |
| Cloud Hosting | ₹479/mo | Buy Now | ₹619/mo | Better scalability |
| VPS Hosting | ₹289/mo | Buy Now | ₹289/mo | Better control and performance |
| Reseller Hosting | ₹1,759/mo | Buy Now | ₹1,979/mo | Suitable for hosting resellers |
BigRock delivers good value at the entry level, especially for users who prioritize affordability and Indian infrastructure. Long-term value depends on renewal pricing and whether advanced features are required later.
Which Type of Hosting Is Best for Whom?
- Shared Hosting
Best for beginners, personal websites, and small businesses. It offers affordable pricing and simple management, making it suitable for low-traffic sites and users launching their first website.
WordPress Hosting
Best for bloggers and WordPress-based sites. These plans offer pre-configured environments for WordPress, making setup easier and performance more stable compared to generic shared hosting.
VPS Hosting
Best for developers and growing businesses. VPS hosting provides better performance, root access, and scalability for applications or websites that have outgrown shared hosting limitations.
Reseller Hosting
Best for agencies and freelancers. Reseller hosting allows users to sell hosting services under their own brand, making it suitable for web designers managing multiple client websites.
Customer Support: How was it?
BigRock provides customer support through multiple channels, focusing on accessibility for Indian users.
| Support Type | Availability | Notes |
|---|---|---|
| Phone Support | Business Hours / 24×7 (plan-dependent) | Helpful for direct communication |
| Ticket Support | 24/7 | Suitable for technical queries |
| Live Chat | Limited Availability | Useful for quick questions |
| Knowledge Base | Always Available | Articles and setup guides |
Support Experience:
BigRock’s support is reliable for basic hosting issues and account-related queries. While response times are acceptable, users with complex technical requirements may find support less proactive compared to premium hosts.
Final Verdict
BigRock is a practical hosting provider best suited for Indian users who want affordable hosting, local infrastructure, and straightforward domain-to-hosting integration. It performs reliably for basic websites, blogs, and small business sites without demanding advanced performance or cutting-edge features. While its interface and performance may not match premium international hosts, BigRock compensates with competitive pricing, familiar tools, and accessible support. Renewal pricing and limited advanced features are factors to consider, but for beginners and cost-conscious users focused on the Indian market, BigRock remains a dependable and sensible hosting choice.
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