Rating Criteria Guide for Website Builder Reviews

Ease of Use

1–2: Very hard to use. Requires coding knowledge for even basic tasks. Poor or confusing interface.
3–4: Steep learning curve. Editor is clunky or unintuitive. Limited onboarding help.
5–6: Usable after some learning. Beginners struggle at first, but documentation helps.
7–8: Easy for most users. Drag-and-drop or block editor available, minor quirks in workflow.
9: Very smooth editor, intuitive navigation, almost no learning curve.
10: Extremely beginner-friendly, setup wizard, AI-assisted onboarding, zero friction.

1–2: Very few templates, outdated or not responsive. Poor visual appeal.
3–4: Limited variety. Designs feel generic or require heavy customization.
5–6: Decent library. Templates are responsive but not highly customizable.
7–8: Large range of modern, professional templates with decent flexibility.
9: Extensive library across industries, highly customizable layouts, responsive by default.
10: Huge template variety, award-winning designs, deep customization with design freedom (fonts, grids, animations).

1–2: Bare minimum (like a PayPal button). No cart, no inventory, no store features.
3–4: Basic shop functions — can list products and checkout, but limited payment/shipping options.
5–6: Functional for small stores — product catalog, checkout, 2–3 payment methods, basic inventory.
7–8: Solid store builder — supports discounts, taxes, shipping, and multiple payment gateways.
9: Advanced tools — abandoned cart recovery, multi-currency, subscription billing, integrations.
10: Enterprise-level ecommerce — everything above plus scalability, POS support, AI-driven sales, advanced analytics.

1–2: Overpriced for what’s offered. No free plan or trial. Essential features cost extra.
3–4: Expensive tiers. Free plans exist, but are very limited. Value feels weak vs. competitors.
5–6: Average pricing. Plans cover essentials but may hide costs (domain, SSL, apps).
7–8: Competitive pricing, useful free trial/plan, reasonable balance of features and cost.
9: Excellent value — affordable plans, transparent pricing, very few hidden costs.
10: Outstanding — generous free plan or ultra-low cost, all core features included, almost no extra fees.

1–2: Practically no support. Only outdated docs, no real contact options.
3–4: Email-only, long response times. Poor documentation.
5–6: Email + forum/community. Helpful but not fast. Response within 1–2 days.
7–8: 24/7 chat or phone available. Decent documentation and tutorials. Responses are generally quick.
9: Multiple channels (chat, phone, email) + large community + quality tutorials. Very fast replies.
10: Best-in-class support — instant live chat/phone, proactive help, AI assistant, rich knowledge base, highly engaged community.

Parameter	Weightage %	Weightage	Ratings	Weighted Rating
Ease of Use	25%	0.25	8	2
Templates & Design	20%	0.2	9	1.8
Ecommerce Capabilities	20%	0.2	7	1.4
Pricing & Value	20%	0.2	7	1.4
Customer Support	15%	0.15	7	1.05
Overall Rating				7.65