Privacy Policy

At GRISMO SOLUTIONS, we value the trust you place in our product Diztel. This privacy policy outlines how we collect, use, and safeguard your personal data when you interact with our website [www.diztel.com] (“Site”) or use any of our services.

Your privacy matters to us. This document details the types of data we collect, how we use it, and the rights you have over your personal information. Please read this carefully to understand our practices.

Information We Collect

Diztel serves users researching software and SaaS solutions. We collect:

A. Information You Provide:

Name, email, phone number, and country.
Public profile data when signing in via platforms like LinkedIn (first/last name, profile image, LinkedIn URL).
Information submitted through product reviews.
Details you provide when contacting us, such as messages and email addresses.

B. We Use This Information To:

Maintain and manage your profile and reviews.
Validate reviews to prevent misuse or misleading content.
Communicate important account or service-related updates.
Deliver customer support and answer inquiries.
Enhance our website’s performance and personalize your experience.
Conduct internal analytics for product development and quality assurance.
Prevent fraudulent or prohibited activities.
Comply with legal requirements and enforce our terms.

C. Why We Use It:

To deliver and enhance services, and improve user experience.
To maintain business operations, marketing, and brand engagement.
To protect our platform’s integrity.
If you’ve consented to marketing, you may opt out anytime via unsubscribe links or by contacting us.

Automatically Collected Data

We collect information based on how you use our site, including:

Device details (e.g., model, browser type, screen size).
Location data and IP address.
Browsing behavior and site interactions.
Cookies and tracking technologies (see our Cookie Policy for full details).

This Information Helps Us:

Analyze usage patterns to refine content and services.
Ensure website security and resolve user issues.
Personalize your browsing experience.
Fulfill legal obligations where applicable.

Your Data Rights

We aim to ensure all personal information we store is accurate and secure. If you’d like to access, update, or delete your data, you can email us at legal@diztel.com.

For EU Residents:

You may be entitled to the following rights:

Access and correction: Request a copy of your personal information or correct inaccuracies.
Restriction of processing: Ask us to limit use of your data in certain situations.
Erasure: Request deletion of your data, except where retention is legally required.
Objection: Refuse processing of your data for specific purposes, including marketing.
Data portability: Receive your data in a machine-readable format or request its transfer.
Lodge a complaint: Contact your local data protection authority for unresolved concerns.

We will verify your identity before processing any requests and respond within legally required timeframes.

Data Disclosure and Reviews

When you post a review on Diztel, your username will be shown publicly. If you use your real name, you could be identifiable—please choose a username accordingly.

We may share non-personal, aggregated data to analyze trends or develop features but never share personal data without consent unless legally required.

Data Transfers

Your data may be stored on servers located outside of your country, including locations outside the European Economic Area (EEA). We ensure such transfers comply with applicable data protection laws.

Retention Policy

We retain your personal information as long as necessary to provide services, resolve disputes, comply with legal obligations, and enforce agreements. In general, this includes:

Duration of our business relationship.
Periods required under tax or company laws.
Timeframes in which legal claims may be filed.

Your Preferences and Choices

You are in control of how we use your data:

You can opt out of marketing communications at any time by contacting us at legal@diztel.com.
Service-related notifications may still be sent, even if you opt out of promotional messages.
We never sell your information to third parties for direct marketing.

Data Security

We implement strong technical and organizational safeguards to protect your data. While we follow best practices, no online platform can guarantee 100% security. You are responsible for safeguarding your account credentials and reporting any suspicious activity.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to measure engagement, improve services, and customize content. Some cookies are essential; others may be managed through browser settings or third-party tools.

To learn more, review our full [Cookie Policy].

External Links

Our site may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing your data.

Policy Updates

This privacy policy may be revised periodically. When we update it, we will post the changes here. We recommend checking this page regularly to stay informed.

California Residents – Your Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including:

Knowing the types of personal information collected and disclosed in the past 12 months.
Requesting access to your data or its deletion.
Understanding if we offer any financial incentives in exchange for your data (we currently do not).
Not being discriminated against for exercising your privacy rights.

We do not “sell” personal information, including data of users under 16.

To submit requests, email legal@diztel.com or write to:

Data Controller – GRISMO SOLUTIONS
[legal@diztel.com]
[348, JMD Megapolis, Sector 48, Gurugram, Haryana, India]

You may also authorize someone to act on your behalf, provided they submit a signed document confirming that authority.

Nevada Residents

We do not sell personal information under Nevada law. To proactively opt out of any potential future sale, email legal@diztel.com with your request. If our practices change, your choice will be honored.